If something isn’t working quite right or you need to make a change to your phone system we are here to help. We prefer that you launch a ticket but we understand that sometimes it’s easier to call. We’ll be able to create a ticket on your behalf if you choose to call. We pride ourselves on resolving issues quickly, so to better serve you, here are some common troubleshooting steps you can do to help narrow down the problem.
If you are getting ping times higher than 100ms or getting very low speeds, something might be going on with your internet provider or there is a lot of network activity going on at your location such as a large file upload/download.
With this information, you can help narrow down the issue and we will be able to solve the issue quickly.
Our support center is the one place to get all the help you need.
- Knowledge Base
- Ticket System
For convenience you can create a ticket by sending an email to firstname.lastname@example.org or visit the support center by clicking below.